Your Privacy Is Our Priority

This Privacy Policy ("Policy") describes how 7c779 collects, processes, stores, and protects the personal information of users of the website and related services. By using our site, you are considered to have consented to the terms described in this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

7c779 believes that respecting user privacy is the foundation of a trustworthy service. We never sell your information to third parties, and personal information is used only for the purposes described below.

1 What Information We Collect

When creating an account, using services, and completing transactions on the 7c779 platform, we may collect various types of information. This information can be divided into the following categories:

1.1 Personal Identity Information

• Full name and date of birth (for age verification purposes)
• National ID number or passport details
• Email address and mobile number
• Permanent address and postal code

1.2 Financial Information

• Last four digits of bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (minimum required only)
• Transaction history and deposit/withdrawal records

1.3 Technical Information

• IP address and device type
• Browser version and operating system
• Site access times, pages visited, and session duration
• Information obtained from cookies and similar tracking technologies

1.4 Gameplay Information

• Bet amounts, winnings, and game types
• Preferred game categories and service usage patterns
• Bonus claims and wagering activity

2 Methods of Data Collection

7c779 collects your information in the following ways:

2.1 Information Provided Directly

You provide information directly when you register an account, log in, make a deposit or withdrawal, contact the support team, or take part in promotions.

2.2 Automatically Collected Information

Technical information is collected automatically through our server logs, cookies, and analytics tools. This information is used to improve site performance and prevent fraud.

2.3 Information Received from Third Parties

During the identity verification process, a limited amount of information may be received from approved verification service providers and payment processors (bKash, Nagad, Rocket, Upay, and banks).

3 Purpose of Data Use

We use your information only for the following legitimate purposes:

• Account Management: Creating, verifying, and securing accounts.
• Financial Transaction Processing: Completing deposits, withdrawals, and bonus payments.
• Age Verification: Ensuring that services are available only to those aged 21 and above.
• Customer Support: Providing assistance via 24/7 live chat and email.
• Fraud Prevention: Preventing unauthorized access, fraud, and money laundering.
• Service Improvement: Improving platform functionality and user experience.
• Responsible Gaming: Identifying unusual playing patterns and providing necessary support.
• Legal Compliance: Adhering to applicable laws and regulations.

4 Data Storage and Security

7c779 follows industry-standard technologies and practices to protect your information.

4.1 Technical Security Measures

Our platform uses SSL (Secure Sockets Layer) encryption technology, which keeps all information exchanged between your browser and our servers secure. Stored data is also kept in an encrypted state.

4.2 Access Control

Only authorized personnel may access your personal information, and access is granted only to the information needed to carry out their responsibilities.

4.3 Data Retention Period

Information is retained for as long as your account is active and, after account closure, for the period required by legal obligations. Where there is no legal requirement, information is securely deleted after the specified period.

5 Data Sharing Policy

7c779 never sells your personal information. However, information may be shared in the following limited circumstances:

5.1 Service Partners

The minimum necessary information may be shared with payment processors (bKash, Nagad, Rocket, Upay, bank transfers), identity verification services, and technology infrastructure providers for the purpose of delivering their own services. These partners are required to comply with our privacy standards.

5.2 Legal Obligations

Information may be provided when required by a court order, a lawful request from a law enforcement agency, or under applicable law.

5.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. Users will be given appropriate notice before any such change takes place.

6 Cookie Policy

Cookies are small text files stored on your device that help our website function more effectively.

6.1 Essential Cookies

These cookies are necessary to maintain login sessions, keep security features active, and ensure basic functionality. Without them, the platform cannot function properly.

6.2 Performance and Analytics Cookies

These cookies collect information to help us understand how users interact with the site. This information is completely anonymous and is used only to improve the quality of the service.

6.3 Cookie Controls

Most cookies can be controlled or disabled through your browser settings. However, disabling non-essential cookies may cause some site features to stop working properly.

7 Your Rights and Controls

7c779 recognizes and respects the following rights regarding your information:

• Right of Access: The right to request a copy of the information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (within the limits of legal obligations).
• Right to Object to Processing: The right to object to the processing of your information for specific purposes.
• Right to Portability: The right to receive your information in a structured, commonly used format.
• Right to Withdraw Consent: The right to withdraw previously given consent at any time.

To exercise these rights, please contact our support team. We will endeavor to respond to your request within a reasonable time.

8 Minor Protection

7c779 is a service intended entirely for adults. We do not knowingly collect personal information from anyone under the age of 21. An age verification process is followed at the time of account registration.

If we are informed that information has been collected from a minor, we will delete that information immediately and close the associated account.

9 International Data Transfers

Our servers and third-party partners may be located in various countries. When your information is transferred outside Bangladesh, we ensure that equivalent protective measures are maintained for the transferred data.

For international data transfers, we always use contractual security arrangements and require our partners to comply with the same standard of data protection.

10 Policy Changes and Updates

7c779 reserves the right to change or update this Privacy Policy as needed. Changes will be published on this page and the "Effective Date" at the top of the policy will be updated.

For significant changes, we will send a notification to your registered email address or via a notice within the platform. Continued use of the site after a change is considered acceptance of the updated policy.

Where there are material changes compared to previous versions, we will display a special notice on the site and clearly communicate the nature of the changes.

11 Third-Party Sites and Services

The 7c779 platform may include services from third-party content or game software providers. These third parties have their own privacy policies, and their collection and use of information is governed entirely by their own policies.

7c779 is not responsible for the privacy practices of third parties. We therefore recommend that you review the privacy policy of any third-party service before using it.

12 Complaints and Dispute Resolution

If you have any complaints or concerns about the protection of your information, please contact the 7c779 support team first. We will consider your complaint seriously and work toward a resolution.

If you are not satisfied with our resolution, you have the right to lodge a complaint with the relevant authority.